Imperial Tuition is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services. By accessing our website and utilising our services, you agree to the terms of this policy.

Information We Collect

We collect various types of information to provide and improve our services. This includes personal information such as your name, email address, phone number, and postal address. We also collect educational information relevant to your or your child's learning needs and goals. Payment information, including credit card details and billing address, is collected to process transactions. Additionally, we gather usage data, such as your IP address, browser type, access times, and pages viewed, to enhance your experience on our website.

How We Use Your Information

The information we collect is used to deliver, operate, and maintain our services effectively. We use your personal information to process and manage bookings and payments, communicate with you regarding confirmations, invoices, updates, and support, and personalise your experience to better meet your needs. Your information helps us improve our website, services, and customer support. Furthermore, we use your information to comply with legal obligations and to protect our rights.

Disclosure of Your Information

We may share your information with third parties under certain circumstances. This includes sharing with service providers who perform functions on our behalf, such as payment processing, data analysis, and email delivery. If required by law or in response to valid requests by public authorities, we may disclose your information. In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

Data Security

We implement reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, please be aware that no method of transmitting information over the internet or storing information is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights or have any concerns about your personal information, please contact us at enquiries@imperialtuition.com. We will respond to your request within a reasonable timeframe.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of our website and services after any changes indicates your acceptance of the new terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at enquiries@imperialtuition.com. We are committed to resolving any issues promptly and transparently.